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Request a trialThese excerpts come from a fictional practice episode of The Small Practice about handling client feedback.
Talk about your episodeNewsletter excerpt
Put “one round of feedback” in a proposal and everyone can agree to it. Then three emails arrive on the same afternoon, each with a different opening line. Everyone’s trying to help. You still have to ask which line the client wants.
LinkedIn excerpt
One round of feedback is easier to use when someone knows it’s their job to send it.
Ask the client to pick one person to collect the notes. That person sends one set of comments on the draft. You work through those comments together and send back an updated copy.